CRM Administrator Lead

Salary

: Industry Standards

Experience

: 10to15 Years

Joining Date

: ASAP

Job Location

: Abu Dhabi

Industry Type

: IT Software

Function

: Software Development

Reporting To

: Manager

Job Type

: Full Time

Job Description

Certifications

· Any three of the certifications from the following:
· Microsoft 365 (M365) Certified Enterprise Administrator Expert Certification
· Customer Data Platform Specialty Certification
· Dynamics 365 Business Central Functional Consultant Associate Certification
· Power Apps + Dynamics 365 Developer Associate
· Microsoft Azure Administrator
· And DevOps Engineer Expert
· Minimum 10 years of experience in IT field.
· Minimum of 5 years of experience in managing multiple dynamics CRM, Azure Dev Ops and

related services

· Experience in implementing and managing online (cloud)CRM solutions
· Good understanding of Common Data Service (CDS) and the Common Data Model (CDM)
· Good experience in integrating dynamics CRM with SharePoint, Power Platform, Microsoft

Team, Microsoft Outlook etc.

· Good Understanding of Microsoft dynamics licensing model
· Good experience in implementing MSD CRM Sales, Customer Service, Marketing modules
· Deep understanding of best practices.
· Exceptional analytical and problem-solving skills.
· Knowledge in Azure technologies like Azure Functions, Logic Apps development are

advantageous.

· Strong operation and leadership skills.
. Good communication, negotiation and conflict resolution capabilities Ability to manage
multiple projects and application maintenance

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