Ports Solution Specialist

Salary

: Industry Standards

Experience

: 5 Plus Years

Joining Date

: ASAP

Job Location

: Abu Dhabi

Industry Type

: IT Service

Function

: Software Development

Reporting To

: Manager

Job Type

: Full Time

Job Description

Interacting with different stakeholders (Internal and external) for the collecting the business requirements for new projects and enhancing existing applications.
Analysing the requirements and proposing the functional solution that can meet the stakeholder requirements meeting AD Ports Group strategy and Quality guidelines.
Preparing the relevant documentation for the project in the agreed PMO standards and getting sign off from all the stakeholders.
Delivery of Automated Industry standard applications to internal Abu Dhabi Ports units in relation to business requirement and the agreed delivery plans.
Provide support through the full cycle of software development from requirements gathering, solution designing, overseeing the development or implementation to delivering the system and conducting the end-user training for mission critical projects related to Abu Dhabi Ports cluster.
To manage the implementation, support and maintenance of TOS (Terminal Operation System) and other Ports related system(s) and its integration with other system for all the existing and future terminals of AD Ports.
Ensure that all live applications are maintained as per the best practiced support procedures Focus on the maintenance, data integrity and administration to all end users on the all applications(s) under his/her portfolio.
To make recommendations to improve efficiency of using application. Work closely with our clients, Consultants and other Abu Dhabi Ports Units and demonstrate professional knowledge to ensure that Automated Systems and deliverables are of the highest calibre to ensure client satisfaction.
Ensuring the application customer service quality and that customers’ expectations are met or exceeded based on the overall IT Application’s strategy.
To Support Ports and Logistics cluster as a functional consultant to deliver large   scale, mission   critical, projects.To work closely with clients, technical and business teams to provide information   and solutions to potential and existing issues.
Should have good knowledge for the Ports operational process (Both containerized and GC) and should be able to improve the process and automate the different processes.
To work closely with PCS team and support their requirements related to TOS/ERP for their different mission critical initiatives.
Should have to support the applications technically by taking the relevant knowledge transfer from different technical teams.
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